Marc’s Blog

BloggingFebruary 29, 2008 2:25 pm

In a post in my blog, The Webquarters (www.webquarters.blogspot.com), I talked about blogging s future. Here we will try and arrive at a measure” for how successful blogging has become, and how much more it is capable of achieving.

It is pertinent to note that we are not talking about measuring the success of a specific blog, but of blogging as a phenomenon.

Before tackling the admittedly difficult question of measuring its success, let s pause and ask, What is blogging? At one level, it is a tool which individuals use for communication and self-expression. Indeed, this was the only use conceived initially. As its usage soared, it also emerged as a tool for on-line ‘communities’ to interact and disseminate news or useful information. The most recent emerging use (completely unancticipated in the early years of blogging’s existence) is for commercial organizations to interact with various stakeholders.

Thus, a reasonably general definition of blogging would appear to be, a technology that lends itself for use by individuals, communities or organizations as a means of communication, information dissemination or interaction.

How do we go about establishing a measure of the success of anything? One way is to identify its “potential”, and measure what proportion of that potential has been achieved. For example, if your company sells flat-panel TVs, the potential market would probably be equal to the number of households in the world having a household income of more than a certain figure. If you are trying to popularize a new ‘world language’ that you have invented, the potential probably corresponds to every human in the world speaking the language. If you sell beer, the potential sales would probably correspond to each adult in the world drinking 150 liters a year!*

However, it is frequently difficult to assess potential in this manner. A surrogate, more practical approach would be to identify the ‘best’ achieved by anybody so far. If you are an athlete, your ‘best achievable’ may be the current world record in your event. In the TV example above, the best achievable may be the sales volume achieved by the market-leading company.

Thus, the problem reduces to discovering the ‘best achievable’ usage of blogging. To do this, we must stretch our imagination a bit and ask, what are the “best” technologies** that meet roughly the same needs that blogging does, and what is the usage they have achieved? The best technologies we have that allow communication, information dissemination or interaction are probably telephones, email, and conventional web sites.

The number of telephone lines (fixed and mobile) in the world is estimated at around 2.1 billion. Similarly, the number of email users is in the region of 600 million.

How many websites exist in the world? Yahoo indexes 19 billion web pages, while Google indexes about 9 billion. Taking the smaller of the two, and assuming the average website has around 20 pages, the number of websites may be approximated as about 500 million.

Let s be conservative, taking the smallest of the 3 figures (for telephones, email users and websites) which is 500 million. To be play it even safer, let us assume that many websites represent uses that blogs just cannot. So let us say that the figure of 500 million overstates the figure we are looking for by 90%. This leaves 250 million (assuming many websites are defunct, etc.). It appears safe to say that this represents the usage that blogging must achieve. Thus, the best achievable number of blogs is, at the very least, 250 million. The current number of around 80 million thus suggests that blogging has covered about a third of the distance to its best achievable usage.

Of course, we will be shortchanging blogging if we end this analysis without considering time frames. While telephones have taken 20+ years to reach their current usage (counting only from the time mobile phones were invented), email has taken 15+ years, and the web 10+ years, blogging has been around only 6 years or so.

To dwell a bit on how technologies evolve over time, let us look at an elegant concept, the ‘S’ curve. What this says, very simply, is that every technology has an initial period during which it grows very slowly. As it improves and gains usage, it crosses an ‘inflexion point’, beyond which growth takes off rapidly***. Further down, the technology reaches a maturity stage where growth once again slackens. Metcalfe’s Law, which holds that the usefulness of something goes up exponentially with the number of its users, applies during the high growth section.

Thus, in S- curve terms, blogging can be thought of as having crossed the inflexion point, and being about 30% of the way to the peak. In other words, 70% of its potential is yet to be achieved.
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* If that sounds high, the Czech are reputed to drink 167 liters per capita per year!

** As is clear from the context, we use best not as an indicator of quality but to mean the one that has achieved the greatest or most widespread use .

*** Not all technologies, of course, actually cross the inflexion point - many (indeed, most) die out well before they reach that point.

About the Author

Dr. V P Kochikar has published widely and serves on the editorial advisory boards and review panels for several international journals and conferences. He has lectured in a guest capacity at business schools and industry fora worldwide. Dr Kochikar has been profiled by Knowledge Management Review magazine, and interviewed by, among others, BBC, Business Today magazine, and the Economic Times. Views expressed in this blog are entirely his own.

Blogging 2:00 am

Not long ago a blog was simply an online diary. Initially, people decided that blogging was describing, in excruciating detail, how their day went, what they had for dinner last night, and why they spent the whole weekend doing laundry.

Since then, blogging made the transition into the business arena. Now blogs are frequently being used as business journals, tools that can help keep your customers and web site visitors up to date with what is going on with your company. A business blog is an excellent tool to toot your own horn, let the world know about your new products, and tell your target customers why they should do business with you, rather than your competitor.

Don t have a blog for your business yet? No problem! Here is how you can start blogging in just five easy steps:

* Set up a blog for your business. If you don t want to have to set up things on your own, visit Blogger.com. Blogger will host your blog on its server, so that you don t have to add anything to your own web site.

On the other hand, if you d like to set something up on your own, get blogging software from WordPress.org

* Make your blog an extension of your business identity. The look and feel of your blog should match that of your business web site. Don t forget to include your logo!

* Don t make the blog into a giant ad. Your readers will immediately recognize that ruse and stop reading the blog. Instead, post the items that are of interest to your current and potential customers. Use the blog to post tips and ideas, articles, information about new products, etc.

* Strike a balance between personal and business stuff. While customers like to read the blog to learn about the person behind the business, don t use the blog as a tool to vent, complain and discuss the details of your personal life. You use the blog to converse with your customers, so the blog should be as professional as your newsletter and phone conversations with customers.

It is great to post a story about how you helped a client get an important product out on time, and how proud that made you feel. It might not be appropriate to post a story about an argument you had with a video store clerk over the weekend.

* Leverage your Blog. When you are in business, you realize that many customers have similar questions/concerns. Address these concerns in your blog, and when another customer has the same concern, link directly to the blog entry that answers these concerns.

A blog is an excellent tool to reach potential customers, rank higher in search engines and generate more of the ever-important visitor traffic to your web site.

About the Author

Biana Babinsky is the online marketing coach who has helped many business owners attract more web site customers, bring in more online publicity and increase the bottom line. Visit http://www.AvocadoConsulting.com to learn about her coaching programs and to subscribe to her free newsletter full of marketing tips and ideas.